Full-cycle contingent recruitment for hotels, restaurants, resorts & food service. You pay nothing until the right person starts — and if it doesn't work out in 90 days, we search again, free.
Most agencies post and wait. HPO actively recruits — sourcing from a network built for hospitality. Jim Needell, SPHR brings 20+ years of hands-on hospitality HR, including 10 years as an ACF Certified Executive Chef. He knows culinary and management recruitment from the inside, and spots talent a traditional recruiter would miss.
Six stages on every search. Nothing gets handed back to you half-finished.
Role profiling & JD development — role, culture fit, comp range and non-negotiables defined first.
Multi-channel sourcing — niche boards, HPO Talent Network, LinkedIn, referrals and passive outreach.
Structured screening — only qualified, genuinely interested candidates reach your desk.
Behavioral interviews using hospitality-specific competency frameworks.
Professional reference checks after offer acceptance, before day one.
Offer management, negotiation & pre-boarding, managed through day one.
Active recruiting across all three, not a single job post waiting for applicants.
Hcareers, Poached, Culinary Agents, Hosco, LinkedIn & targeted Indeed.
20+ years of operators, executives & culinary school contacts.
Pre-vetted management-level candidates, matched to your role first — shortlists in days, not weeks.
Management and leadership searches across the front and back of house.
Contingency-based: a flat percentage of first-year base salary, invoiced only when your hire starts. No retainers, no hourly billing, no hidden costs.
Concurrent searches, or over a rolling 12-month period.
Tier 1 Discount
Tier 2 Discount
Custom Rate
The more you hire through HPO, the lower your cost-per-hire. Ask Jim for a custom quote based on your specific hiring plan.
If a placed candidate leaves or doesn't work out within 90 days, HPO searches again — no additional fee, no hassle.
Call Jim at 919.412.6239 for a customized quote.