Comprehensive people operations support built for the speed and complexity of the restaurant industry.
"I had no idea we were close to the ACA threshold until Jim flagged it. He helped us get compliant before it became an expensive problem. That alone paid for his services."
"I always assumed real HR support was only for big companies. Jim works the way independent restaurants work — flexible, practical, and without the corporate overhead. It's the first time HR has felt like something that belongs in my business."
"We spent months trying to fill a key manager role on our own. Jim took it over and had the right person in the seat in three weeks. The process he used was so much better than anything we'd tried."
"What sets Jim apart is that he genuinely understands restaurants. He's not translating corporate HR into our world — he already lives in it. That made all the difference."
Twelve focus areas covering every dimension of your people operations — from day one through career development.
Full-cycle recruiting and staffing strategies built for the hospitality pace.
Internal communication frameworks that keep your team informed and engaged.
HRIS consultation, selection, and rollout tailored to your operation.
Affordable health and welfare benefit options for every budget.
Conflict resolution and workplace culture strategies that retain people.
Training programs and career pathing designed for hospitality roles.
Fractional and on-demand senior HR guidance when you need it.
Custom handbooks and SOPs that reflect your culture and ensure compliance.
Engagement surveys, pulse checks, and action planning frameworks.
Identify and eliminate hidden people costs driving down your margins.
Fully managed HR functions delivered as an extension of your team.
People strategy aligned with your growth and operational roadmap.
Stop spending 10+ hours a week on hiring. HPO manages every stage — from role profiling and multi-channel posting through structured interviews, reference checks, and signed offer letters. See pricing & the 90-day guarantee →
A comprehensive review of your current HR practices with a FREE 1-hour consultation. Take the assessment →
Monthly or hourly access to senior HR expertise — the firepower of a full HR department without the full-time overhead.
Project-based overhaul of your employee handbook and SOPs to reflect your current culture and compliance obligations.
Take the People Operations Assessment and receive a free 1-hour consultation with Jim.